Introduction
When your roof needs repair or full replacement, hiring the right professional is a crucial decision. The roof protects everything inside your home—from your belongings to your family—so the person you hire to work on it should be knowledgeable, trustworthy, and experienced. But with so many companies claiming to be the best, how can you tell who’s actually up to the job?
Choosing a roofing contractor shouldn’t be left to guesswork. Knowing what questions to ask ahead of time can help you avoid costly mistakes, poor craftsmanship, or even legal headaches. A professional you can rely on will welcome transparency and be ready with clear answers.
This guide outlines ten essential questions every homeowner should ask before hiring a roofing contractor. With these in hand, you can move forward confidently, knowing you’ve done your due diligence.
1. Are You Licensed and Insured?
The first and most important question is about credentials. A reputable roofing contractor should be fully licensed to operate in your state and carry both liability insurance and workers’ compensation.
Why it matters:
- A license ensures they meet local building codes and training standards.
- Insurance protects you in case of damage or worker injuries during the project.
Always ask for proof, and don’t be afraid to verify it through your local licensing board.
2. What Is Your Experience With My Type of Roof?
Not all roofs are created equal. From asphalt shingles to metal panels and clay tiles, each material has its own installation method and potential challenges. Make sure the contractor has specific experience with your type of roofing system.
Follow-up questions:
- How many similar roofs have you installed?
- What challenges should I be aware of with this material?
This helps ensure the job is done properly and avoids expensive fixes down the line.
3. Can You Provide a Written Estimate?
Always ask for a detailed, written estimate—never rely on verbal agreements. The estimate should include:
- Cost of materials
- Labor
- Removal and disposal of old materials
- Additional fees or contingencies
- Timeline for completion
This documentation protects both parties and provides a reference if questions arise during the project.
4. What Is Your Warranty Policy?
There are usually two types of warranties involved in a roofing project:
- Manufacturer warranty: Covers defects in roofing materials
- Workmanship warranty: Covers errors in installation
Ask how long each warranty lasts and what it covers. More importantly, request these warranties in writing. Reliable contractors stand behind their work and clearly explain how any future issues will be handled.
5. Who Will Be On-Site During the Job?
Some companies outsource work to subcontractors, which may or may not be a concern—depending on how it’s managed. Ask whether the contractor will be personally overseeing the work and who your point of contact will be.
Key things to ask:
- Will there be a project manager on-site?
- Are subcontractors licensed and insured?
- How will daily progress be communicated?
Knowing who’s responsible for what ensures you have someone to speak with directly if concerns arise.
6. What Steps Will You Take to Protect My Property?
Roof replacements can be messy. Between removing old shingles, hammering, and hauling materials, there’s a risk of property damage. A responsible roofing contractor should outline steps to protect your landscaping, windows, siding, and outdoor fixtures.
They should also include cleanup procedures such as:
- Use of tarps and plywood
- Magnetic sweepers for nails
- Daily debris removal
If they seem unsure or vague, it could be a red flag.
7. How Will Weather Delays Be Handled?
Mother Nature doesn’t always cooperate with construction schedules. Ask how potential weather delays will be managed and if there’s a plan in place to protect your exposed roof should a storm occur mid-project.
Find out:
- How often do they check forecasts before starting?
- What protective materials will be used?
- Will the timeline or costs change?
This shows their ability to adapt and safeguard your home no matter the conditions.
8. Do You Have References or Online Reviews?
Even if you’re referred by a friend or neighbor, it’s a good idea to check multiple sources. Ask for recent references and read online reviews on third-party platforms. Consistency in feedback is what you’re looking for—especially regarding timeliness, professionalism, and overall quality.
What to do:
- Speak with at least two or three previous clients.
- Ask if the project was finished on time and on budget.
- Check their Better Business Bureau rating, if available.
Keep in mind that one or two negative reviews may not be a dealbreaker—but how the company responds to them can tell you a lot.
9. What Is the Payment Schedule?
Clear communication about costs is key. Avoid roofing contractors who demand full payment upfront. Most reputable companies use milestone-based payments:
- Deposit before materials are ordered
- Partial payment after a certain percentage of work is complete
- Final payment after inspection and approval
Make sure the payment schedule is outlined in the contract and that you receive receipts for each installment.
10. Are You Familiar With Local Permitting Requirements?
Roofing projects often require permits, inspections, and adherence to local building codes. A qualified contractor should be familiar with your city’s or county’s regulations and handle the permitting process on your behalf.
Confirm:
- What permits are needed?
- Will the company obtain them or is it your responsibility?
- Will the city inspect the roof after completion?
This not only protects you legally but ensures the work meets safety and quality standards.
KaDi Construction recommends that every homeowner take the time to ask these questions and carefully review proposals before committing to a project. It’s the best way to set expectations and avoid stress during construction.
Final Thoughts
Hiring a roofing contractor is more than just finding someone with the tools to get the job done. It’s about choosing a partner who respects your home, communicates openly, and stands behind their work long after the last shingle is nailed down.
Asking the right questions will help you narrow the field and identify professionals who bring both skill and integrity to the job. While you may be tempted to go with the lowest price, value should always include quality workmanship, clear communication, and proper protection.
If you’re preparing for a roofing project and want to ensure you’re working with experienced professionals, KaDi Construction Group is one of the companies that meets the criteria homeowners should look for in a trusted contractor. With the right preparation, your next roofing project can be a smooth and satisfying experience from start to finish.